Having an issue with your card? Note: All fields are required for successful processing. *

You must provide the following documents for all account ownership requests

  • 30-digit barcode on the back of the card, the 16-digit card number and 3-digit security code
  • Front and back photo of gift card
  • Receipt of gift card purchase
  • Valid Photo Identification

 

Getting Started:

Enter the 30-digit barcode on the back of the card, the 16-digit card number and the 3-digit security code.

Click Submit to locate your card. Follow the prompts to upload your documentation.

The Bar Code is located on the back of your card.

(Optional)

Please enter a contact number for an agent to reach out to you should further be required. By entering a phone number, you agree to an agent reaching out between 8AM to 8PM in your time zone.

(Optional)